General

This Privacy Policy describes what personal data Ringconcierge Oy  (“Company”) collects, how the data is processed, for what purposes the data is used and to which parties the data may be disclosed. The Privacy Policy also provides information on the obligations that the Company complies with when processing personal data. The Company pays particular attention to data protection and complies with the EU General Data Protection Regulation (2016/679) (“GDPR”) and other applicable data protection legislation and good data processing practice in all processing of personal data. This Privacy Policy applies to all services provided by the Company. In addition to the personal data of customers, this Privacy Policy also applies to the processing of the personal data of potential customers. In addition, the Privacy Policy applies to the processing of the personal data of representatives of the Company’s corporate customers, partners, service providers and subcontractors. Personal data means all information concerning a natural person (“data subject”) from which he or she can be directly or indirectly identified as defined in the Data Protection Regulation. Information that does not directly or indirectly identify the data subject is not personal data.

​
Controller and contact person
Controller: Ringconcierge Oy
Business ID: 2857789-9
Email: rental@frozenrental.fi
Contact person: Tomi Mettälä

​

Purposes and legal basis for processing personal data
Personal data is processed for, among other things, for the following purposes:
Ordering and maintaining, developing, quality assurance and informing the Company's products and services
Business planning and product development
Personalized customer service and targeted customer communication regarding services and monitoring the use of services
Marketing and targeting marketing to customers and potential customers to ensure the security of services and prevent abuse
Invoicing
Job applications, recruitment or other similar situations where we need contact information
The legal basis for processing registered personal data is the contractual relationship between the Company and the data subject, which is based on ordering or producing a product or service offered by the Company. The processing of personal data is also based on statutory obligations such as accounting obligations. Processing for customer relationship management and marketing is based on the legitimate interest of the Company. Electronic direct marketing and subscribing to the Company's newsletters is based on the consent given by the data subject or the legitimate interest of the Company. The data subject has the right to withdraw their consent at any time (see data subject's rights below).

Personal data groups, data contents and data sources processed
The Company only collects personal data from the data subjects that are relevant and necessary for the purposes described in this privacy policy. The following data is processed from the data subjects:

Providing the above-mentioned data is necessary to fulfill the contractual and legal obligations between the Company and the data subject and to provide the Company's services. Providing the said data is voluntary.

Personal data is mainly collected from the data subjects themselves, for example when making an offer, concluding a contract or during a customer relationship. The data subject may also have provided information to the Company, for example by subscribing to an electronic newsletter, on social media services or on the Company's website.

The Company may use external service providers in marketing who process the data subjects' contact information for marketing purposes. Personal data may also be collected from the entity on whose behalf the data subject acts. In addition, data may also be collected and updated from registers maintained by third parties in situations permitted by law.

The Company's subcontractors, contractors and partners provide the Company with personal data of data subjects in situations required by law and contractual obligations.

The Company uses various services, such as Google Analytics, to track visitors to online services, which utilize browser cookies and other identification data. More information about these can be found in the privacy statements of each service used.

​

Retention of personal data
The Company retains personal data for as long as necessary to fulfill the purposes specified in the privacy statement, unless the law requires the retention of personal data for a longer period (for example, responsibilities and obligations related to specific legislation, accounting obligations or reporting obligations), or unless the Company needs the information to establish, assert or defend a legal claim or to resolve a similar dispute.

Data retention periods and retention criteria vary for different categories of personal data.